Privacy Policy

Loocro Agency ("Loocro", "we", "us", or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your personal information when you interact with our website and services, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other information you provide through forms or direct contact.
• Technical Information: IP address, browser type, time zone setting, operating system, and browsing behavior.

2. How We Use Your Information

We use collected data to:

• Schedule and manage consultations
• Respond to inquiries and support requests
• Improve our services and user experience
• Send updates, marketing communications, and insights (with your consent)
• Comply with legal obligations

3. Your Rights Under GDPR and CCPA

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain types of processing
• Request a copy of your personal information (Data Portability)
• Opt-out of the sale of personal data (note: we do not sell personal data)

To exercise your rights, please contact us at hello@loocro.com.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

5. Sharing and Disclosure

We do not sell your information. We may share your data with trusted service providers under strict confidentiality agreements to help us operate and improve our services.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. You can configure your browser to refuse cookies or alert you when cookies are being sent.

7. International Data Transfers

As a company based in Brazil operating globally, your information may be transferred to and processed outside of your local jurisdiction. We ensure that appropriate safeguards are in place to protect your data wherever it is processed.

8. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, or destruction.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

LOOCRO AGÊNCIA DE PERFORMANCE LTDA.
CNPJ: 35.956.410/0001-95
Rua Francisco Rocha, 198. Batel, Curitiba-PR. Brazil. CEP 80.420-130.
Email: hello@loocro.com